Help Desk

Service Request
Help Desk Management
Incident Management
Change Management
Asset Management
Service Level Management
Project Management
The Source Code

EasyAccessHelpDesk.NET - Your Help Desk Solution!

If you are just starting out, or upgrading your Help Desk technology, then EasyAccessHelpDesk.NET is the ideal solution.

EasyAccessHelpDesk.NET is a full-featured .NET Web Help Desk / Service Desk solution, with customer all over the world, in many different industry sectors.

EasyAccessHelpDesk.NET includes the following:

Incident Management
End-User self service
E-Mail Notifications and Escalations
Knowledgebase
Service Level Management
Fully Integrated Web based Crystal Reporting
and much more...

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To Download the Brochure, click here EasyAccessHelpDesk.NET Marketing Brochure

For the Technical Folks, here are some key Technical Advantages:

Visual Studio.NET 2003 ASP.NET Source code available!
Active Directory Integration to verify User Logins
Retrieve Contact information from Active Directory or MS Exchange
Databases: MS SQL Server 7.0 or higher, MS Access 2000 or higher
Unlimited User License
and much more...

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LoginID:

Password:

No Registration

No Sales Call

No Pop-Ups

No download

No Adware / Spyware

WYSIWYG

Incident Management

Best Practices are used within the Incident Module

1. Agent Assignments

2. Categorization.

3. Identification

4: Attachments

5: Notifications/Escalations

6: much more...