Downloads and Documentation 

       All Downloads are Virus Scanned, Adware, Spyware, Pop-Up  and Malware free.

       We understand that getting up and running can be challenging.

       Please do not hesitate to contact us for free installation support!

     By Downloading and Installing .Biz you agree to our Software License Agreement. 

      To review our Agreement, please click here...

       To view the Pre-requisites, please read the following document .Biz Pre-requisites.doc...

• .Biz 4.0 for .NET 4.0 Full Version download...               (27mb download) 

       How do I install it?

        Pre-Requisites:

           Download and run the SAP Crystal Reports runtime engine from our web site CRRunTime_32bit_13_0.msi

           Download and run the Microsoft Report Viewer support files from our web site ReportViewer.exe

      Installation Instructions:

        1: Download and run the .Biz 4.0 for .NET 4.0 download and follow the prompts.

        2: Once completed, go to Start-Programs-EasyAccess.biz and run the ' .Biz COM+ Server Installation'

        3: Then go to Start-Programs->EasyAccess.biz and run the ',Biz Database Installation' and follow the prompts.

        4: Finally, go to Start-Programs->EasyAccess.Biz Login page and log in as Demo/Demo (case sensitive).

Tech Tip: Configure the COM+ Server identity - please see .Biz Post Installation Configuration .pdf 

Tech Tip: For 64bit Windows, set 'Enable 32 Bit Applications' to 'True' for the ASP.NET 4.0 Application Pool in IIS

Tech Tip: Make sure you have IIS 6.0 Management Compatibility installed from Control Panel -> Programs and Features -> Turn Windows Features on or off.

       Want us to do the installation?  Contact us and we can help you get up and running, completely free!

Logging into .Biz- Demo / Demo

           The default administrator Login ID is Demo with the password Demo. The password is case sensitive.

           To get to the Login page, go to your Start - > Programs -> EasyAccess.biz folder and select the Login Page shortcut.

Installation Troubleshooting

• Configuration Error on initial install pointing to Web.Config ReportViewer - Download and install the support files...
• EasyAccess Troubleshooting Guide
• Windows 2003 and IIS 6.0 'Page Cannot Be Found' issue Instructions  
• Where we find most of our solutions - Google

Post Installation Configuration

• Post Installation Configuration Documentation   

.Biz v1.1 to .Biz v2 Upgrade Instructions

• .Biz v1.1 to .Biz v2 Upgrade Instructions 
• .Biz v1.1 to .Biz v2 Upgrade Video

.Biz Documentation

• .Biz User Guide.PDF      (1mb)
• .Biz Agent Guide.PDF      (9mb)
• .Biz Administrators Guide      (4mb)

.Biz Single Sign On

          .Biz Single Sign On allows you to access .Biz with your current logged in domain credentials, so .Biz automatically

           knows who you are and let's you in. The .Biz Sign On is now part of our standard installation program.

.Biz Email Submit

          .Biz Email Submit monitors an Outlook mailbox and creates or updates Incidents based on incoming e-mails.

           The Email and any Attachments are automatically added to the Incident, so you have a full log of all activities.

• .Biz Email Submit executable

Source Code installation instructions

        The source code is included when you install .Biz, all the project files are in the install directory. Just start Visual Studio 2005 on the server where .Biz is installed and navigate to the install directory (likely c:\inetpub\wwwroot\biz) and open the Biz.sln Solution file. This contains all the source code, support files, deployment package, everything you need to make changes to .Biz using VS.NET 2005. Call or send an e-mail if you need help.

            For the new .Biz 4.0, the source code is now Visual Studio 2010. The project name is now BizV4.sln.

Sample .Biz Proposal

• Sample Proposal for implementing .Biz

Sample .Biz Roll-out Project Plan

• Sample .Biz Roll-out Project Plan (Microsoft Project .mpp file)
• Sample .Biz Roll-out Project Plan (MS Excel .xls file)

.Biz Requirements Check lists

• Notification Checklist
• Escalation Checklist
• Categorization Checklist
• Group Assignments Checklist

.Biz Design Change Request form

• .Biz Design Change Request form

Additional Documentation

• Data Import Guidelines Document
• EasyAccess Programmers Reference
• .Biz Help Desk Developer Edition Install Document
• EasyAccess LDAP Setup Document
• How to configure Attachments
• .Biz Architecture Document

 Utilities

• LDAP Utilities to get and verify your LDAP Settings
• VBS Test script to verify your COM+ Server Settings.
• VBS Script to retrieve your EasyAccess Database and COM+ Server version
• Sample HTML Notification E-Mail Body
• Sample HTML Incident Web Link
• Sample HTML Survey Web Link
• VBS Test script to test your STMP setup

Additional Reports

• Open Incidents by Date Range (MSSQL Server)
• Open Incidents by Date Range for Individual Agent (MSSQL Server)
• Closed Incidents by Date Range (MSSQL Server)
• Closed Incidents by Date Range for Individual Agent (MSSQL Server

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