Downloads and Documentation 

       All Downloads are Virus Scanned, Adware, Spyware, Pop-Up  and Malware free.

       By Downloading and Installing .Biz or .Biz Help Desk you agree to our Software License Agreement. 

       To review our Agreement, please click here...

       To view the Pre-requisites, please read the following document.Biz Pre-requisites.doc...

     Important! Most installations of .NET 2.0 are missing the Report Viewer support files. Click here to download...

       For .Biz and .Biz Help Desk 90 day free trial, click below...

• .Biz v2- Full Version download...               March 30th, 2009  (48mb download) 

       How hard is it to install?      Click here to watch the Installation Video     (only takes 8 minutes, 41 seconds!)

       Want us to do the installation?  Contact us and we'll do the installation of .Biz - remotely using WebEx - at no charge!

Logging into .Biz- Demo / Demo

           The default administrator Login ID is Demo with the password Demo. The password is case sensitive.

           To get to the Login page, go to your Start - > Programs -> EasyAccess.biz folder and select the Login Page shortcut.

.Biz Single Sign On

          .Biz Single Sign On allows you to access .Biz with your current logged in domain credentials, so .Biz automatically

           knows who you are and let's you in.

• .Biz Single Sign On Setup program   

.Biz Two Way E-Mail Manager

          .Biz Two Way E-Mail Manager monitors a mailbox and creates or updates Incidents based on incoming e-mails.

           The E-Mail and any Attachments are automatically added to the Incident, so you have a full log of all activities.

• .Biz Two Way E-Mail Manager

Installation Troubleshooting

• Configuration Error on initial install pointing to Web.Config ReportViewer - Download and install the support files...
• EasyAccess Troubleshooting Guide
• Windows 2003 and IIS 6.0 'Page Cannot Be Found' issue Instructions  
• Where we find most of our solutions - Google

Post Installation Configuration

• Post Installation Configuration Documentation   

.Biz v1.1 to .Biz v2 Upgrade Instructions

• .Biz v1.1 to .Biz v2 Upgrade Instructions 
• .Biz v1.1 to .Biz v2 Upgrade Video

.Biz Documentation

• .Biz User Guide.PDF      (1mb)
• .Biz Agent Guide.PDF      (9mb)
• .Biz Administrators Guide      (4mb)

Source Code installation instructions

• .Biz Developer Edition Install Document
• .Biz Help Desk Developer Edition Install Document

Sample .Biz Proposal

• Sample Proposal for implementing .Biz

Sample .Biz Roll-out Project Plan

• Sample .Biz Roll-out Project Plan (Microsoft Project .mpp file)
• Sample .Biz Roll-out Project Plan (MS Excel .xls file)

.Biz Requirements Check lists

• Notification Checklist
• Escalation Checklist
• Categorization Checklist
• Group Assignments Checklist

.Biz Design Change Request form

• .Biz Design Change Request form

Additional Documentation

• Data Import Guidelines Document
• EasyAccess Programmers Reference
• .Biz Help Desk Developer Edition Install Document
• EasyAccess LDAP Setup Document
• How to configure Attachments
• .Biz Architecture Document

Latest . Biz E-Mail Server

• BizEMailServer.exe - January 21st, 2009- v2

 Utilities

• LDAP Utilities to get and verify your LDAP Settings
• VBS Test script to verify your COM+ Server Settings.
• VBS Script to retrieve your EasyAccess Database and COM+ Server version
• Sample HTML Notification E-Mail Body
• Sample HTML Incident Web Link
• Sample HTML Survey Web Link
• VBS Test script to test your STMP setup

Additional Reports

• Open Incidents by Date Range (MSSQL Server)
• Open Incidents by Date Range for Individual Agent (MSSQL Server)
• Closed Incidents by Date Range (MSSQL Server)
• Closed Incidents by Date Range for Individual Agent (MSSQL Server

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