IT Service Management Source Code

    An open approach to IT Service Management Software

The Developers Choice.

Need to implement an IT Service Management Solution, but can't find the right one?

Looking for a solution you can change and call your own?

  .Biz has been specifically designed to allow Developers to easily get setup and running with the Visual Studio source code, quickly adding changes and deploying them to production.

Our Developers work directly with your Developers, a true collaborative process.

.Biz is an integrated suite of IT Service Management Applications based on ITIL best practices and Microsoft .NET industry standard technology.

.Biz is has been adopted by fortune 100 companies and is used globally since 2002.

.Biz provides easy installation, out-of-the-box functionality and is roll-out ready, as well as the Source Code to truly secure your investment and making it your own, all with an Unlimited License.

    From running a small Help Desk to managing Enterprise Infrastructure, .Biz is the scalable, reliable, customizable, full featured solution for you,

   Successfully competes with Remedy/BMC,Service Desk, HEAT, Track-IT! and others...

Unlimited License + Source Code = Incredible Value

               The Source Code - Securing your investment

Click here to watch a Video describing the Source Code - 1 min 48 seconds

       A key advantage of .Biz is the availability of the source code. This secures your investment and  allows you to truly customize your solution to fit your exact needs.

       Don't worry, it's not that hard. We'll help you get started, help from making minor label changes to adding new features, we'll be there to make it work.

       .Biz and .Biz Help Desk are Visual Studio.NET 2005 ASP.NET Web Applications, written  in Visual Basic.NET. It uses pure ASP.NET, no legacy DHTML, ASP or Java.

       We have used a simple to understand coding style that it does not require advanced  skills. For those who may have used VB6 or MS Access/VBA, then the Visual Studio.NET environment together with .Biz or .Biz Help Desk will come easy to you.

       For those who are already familiar with Visual Studio.NET and ASP.NET, this will be a huge head-start in developing a custom solution for you or your Company. This is a great cost saving if you were thinking of writing your own solution, we give you a solid starting  point at a fraction of the cost it would have taken to write it in-house.

    As part of our support, we provide 'How To' coding assistance. Let us know what your requirements are and we'll provide you with step-by-step instructions on how to customize them into .Biz or .Biz Help Desk . We'll do everything we can to make sure this is a success for you. We stand by our code.

     In addition you will receive the source code for our EasyAccess E-Mail Server program, the program that sends e-mails. This is a VB6 windows application, and one customer modified it so that it would send Instant Messages as well as e-mails! Sample code available...

 Frequently Asked Questions:

  So exactly how do I get the source and start coding?

          We help you get your development machine configured with the pre-requisites. You need a machine that can run IIS (XP Pro or greater), has access to SQL Server and has Visual Studio 2005 Installed.

          You download the .Biz source code from our web site, and we help you setup the .Biz Web Application Project in Visual Studio, including the Deployment Project, show you how to make a simple change and deploy the changes.

 What is it written in?

     Visual Studio 2005 ASP.NET Web Application using Web Forms and Visual Basic as the code-behind.

  What skills do I need?

     Visual Basic, ASP.NET

  What kind of .Biz API Calls are there?

     Everything you would ever need, with parameters that allow you to read/write any data from our database.

  Do you support customized code?

      Absolutely, we support our base product even if you make your own changes.

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